Refund policy
1. Return Policy Overview
- Returns accepted within 7 days of receiving your order.
- Customer is responsible for return shipping costs.
- No restocking fees.
- Final sale and discounted items are NOT eligible for return.
2. Return Eligibility
To qualify for a return, items must be:
✅ Scent-free, unworn, unwashed, and with all tags attached.
✅ Shipped back within 7 days of receiving your order.
✅ Returned in their original packaging (for shoes, the original box must be placed inside another shipping box or mailer).
❌ The following items are FINAL SALE and cannot be returned:
- Sale items - email us if you need to exchange size
- Accessories (hats, jewelry, masks, intimates, etc.)
🚨 Any non-returnable item sent back will not be refunded and will be disposed of or donated.
3. How to Initiate a Return
📩 Email us at info@beau-blush.com to request a return and receive the return address.
📌 Important:
- Returns must be shipped back within 7 days of receiving your order.
- Customers must cover return shipping costs.
- Shipping charges are non-refundable.
4. Exchanges
We do not offer direct exchanges. If you need a different size, please:
1️⃣ Return the unwanted item following our return process.
2️⃣ Once approved, we will issue a store credit via e-gift card.
3️⃣ Use your store credit to purchase the new size.
5. Defective or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 5 days of delivery at info@beau-blush.com.
📌 Items that have been washed are NOT eligible for return.
6. Lost or Stolen Packages
Once your order has been shipped, liability is transferred to USPS or the shipping provider.
- We are not responsible for lost or stolen packages that are marked as delivered.
- If your package is missing, we recommend:
- Confirming the shipping address you entered is correct.
- Checking with neighbors or household members.
- Visiting your local USPS office with your tracking number.
- Waiting 48 hours (sometimes carriers mark packages as delivered early).
If your package was never marked as delivered, contact us for further assistance.
7. Policy Updates
We reserve the right to modify this policy at any time. The last update was March 2025.
📩 Questions? Email us at info@beau-blush.com